You know you need help. You can’t manage everything from risk assessments, quotes, and enquiries to managing team schedules. Without office support, growth seems impossible. But hiring office support can be intimidating. Unlike cleaners, who offset their costs through contracts, office support is a direct expense to your business. This could be one of your most crucial hires, as they will manage daily operations and support your growth. Here’s how to get started.
1. Ensure Financial Viability
First, confirm that your business is financially stable and can handle the additional cost. This step is crucial to avoid financial strain and ensure a smooth transition.
2. Define the Role
Clearly outline the duties of the role and envision how it might expand as your business grows. Consider the characteristics and skills you want in a candidate. Remember, you’re not looking for a clone of yourself. Identify skills you lack that your new employee could bring to the table, such as customer service, sales, hospitality, or supervisory experience.
3. Set a Budget
Determine what hours you need covered and how much you can afford to pay. If financial constraints are an issue, consider making it a trainee or junior role and provide training.
4. Outline Responsibilities
Be clear about the level of responsibility your new hire will have. Identify tasks you can delegate to free up your time for business growth. This transition can be gradual to build mutual trust and avoid overwhelming your new employee.
5. Think Long-Term
Consider the long-term potential of this position. As your business grows, can your new employee grow with it? Can their role expand, allowing them to take on more responsibility?
For support with job specs, onboarding, and job ads, consider purchasing our recruitment box, which contains everything you need for a successful hire. Alternatively, join our membership for access to information, processes, help, and support to make recruitment an easy process.
Hiring office support is a significant step towards scaling your business. With careful planning and the right resources, you can make a hire that will support your growth and relieve you of responsibilities, allowing you to focus on what you do best.
